Terms of Service
These terms are the agreement between you and Eduardo Passanesi, doing business as ShiftTally Labs, for using ShiftTally. Creating an account means you accept them. They are written to be read.
The short version
- ShiftTally reads your documents and checks your pay. It is a record and a second opinion, not payroll, and not a guarantee.
- You must be 18 and in the United States.
- Tracking and verifying your pay is free. Pro is $4.99 a month and unlocks Insights. During early access nobody is charged. When billing opens, Google Play handles it and you cancel there.
- Your documents stay yours. You give us permission to process them and to learn from them, which is how the reader gets better.
- If something goes wrong, what we owe you is capped at what you paid us.
1. Who can use ShiftTally
You must be 18 or older, and in the United States. ShiftTally handles pay records and these terms are a contract, so an account belongs to an adult who can enter one. This is a requirement, not a formality. If we learn that an account belongs to someone under 18, we close it and delete its data.
We do not knowingly collect anything from a child under 13. If you believe a child under 13 has created an account, email us and we will remove it.
One account per person. Keep your password to yourself, and tell us at support@getshifttally.com if you think someone else is in your account. Anything done through your account is treated as done by you.
You may not create an account on behalf of someone else, and you may not use ShiftTally to hold another person's pay records without their permission. See section 7.
2. What ShiftTally does
ShiftTally reads photographs and PDFs of clockout slips, tip deposits, and pay stubs, extracts the numbers on them, cross-checks those numbers against each other, keeps the record, and builds forecasts and personal records out of your history.
3. What ShiftTally is not, and what it cannot promise
Read this section. It is the one that matters when a number is wrong.
The reading is machine reading, and machine reading gets things wrong. ShiftTally uses optical character recognition to pull numbers off a photograph of a piece of paper. Faded thermal paper, a crooked shot, an unfamiliar POS layout, and a smudged digit all produce wrong values. Every number the app reads is marked with where it came from, and you can edit any of them. Check them.
The forecasts are estimates. Predicted earnings, monthly targets, and yearly projections are calculated from your own history. They are not a promise of what you will make, and no part of the app claims otherwise.
ShiftTally is not your payroll record. Your employer's records and your actual pay stub are the authoritative documents. ShiftTally holds your copy of them and tells you when two documents disagree. It does not correct payroll, contact your employer, or change what you are paid.
ShiftTally is not legal, tax, or financial advice. A disagreement the app finds is a starting point for a conversation with your employer, or with a lawyer, an accountant, or your state labor agency. It is not a legal conclusion, it is not a tax filing, and it is not a wage claim. Before you rely on a ShiftTally figure for a dispute, a tax return, or anything else with consequences, check it against the underlying documents.
We do not guarantee that your pay is accurate, or that ShiftTally will catch it when it is not. A missing document, a misread number, or a shift you never imported all produce a clean-looking ledger that is wrong.
4. Your account and your data
You own what you upload. Deleting your account deletes it. The privacy policy says exactly what we collect, what we do with it, and what happens to it when you leave, and it is part of this agreement.
5. Free, Pro, and billing
Free covers the core. Importing documents, reading them, cross-verifying shifts, reconciling pay periods, the dashboard, the web app, and exporting or deleting your data. Checking your pay is not paywalled.
Pro is $4.99 per month and unlocks the Insights page: weekly, monthly, and yearly forecasts, the trend and optimization views, personal records, and the trophy case.
During early access, everything is free. Insights is unlocked for everyone, no subscription is being sold, and nobody is charged. The terms below govern Pro from the moment it is offered for sale, and until then there is nothing to pay and nothing to cancel.
The billing terms, plainly. They apply once you subscribe:
- Google Play processes the payment. Your subscription is bought and managed through your Google account. We never receive your card details.
- It renews automatically every month at the then-current price, charged to your Google Play payment method, until you cancel.
- Cancel any time in Google Play, under Subscriptions. Cancelling stops the next charge.
- Cancelling does not end the period you already paid for. Pro stays on until the end of the current billing month, then the account returns to Free.
- We do not refund partial months. If you cancel mid-month, there is no prorated refund from us. Refund requests go to Google under Google Play's refund policy, and Google decides them.
- If a payment fails, Google may retry it and Pro may be suspended until it clears.
- If the price changes, you will be told before it takes effect and asked to accept it, as Google Play requires. You can cancel instead.
- Your data does not disappear when Pro ends. Every shift, document, and verification stays in your account. The Insights page locks; nothing is deleted.
6. The permission you give us over what you upload
Your documents and your data stay yours. This section is the permission we need to run the service and improve it, and nothing more.
You grant Eduardo Passanesi, doing business as ShiftTally Labs, a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, back up, transmit, process, read, and analyze the documents and data you submit, for two purposes:
- To operate ShiftTally for you. Reading your slips, verifying your shifts, reconciling your pay periods, and showing you your history.
- To develop and improve ShiftTally's document-recognition and prediction models. The documents you upload, the text read off them, the values extracted, the corrections you make, and your pay history as numbers may be used to build and improve the models that read documents and predict earnings. Those models are our property.
The limits on that second purpose are commitments, not decoration, and they say the same thing the privacy policy says:
- Training runs on the content of documents, not on identity. No model is built to associate a document with a person.
- We do not publish your documents, or model outputs that identify you or reproduce your documents.
- We do not sell your documents or licence them to anyone as a data set.
- The word "sublicensable" above exists so our service providers can do their jobs, listed by name in the privacy policy. It is not permission to hand your documents to anyone else.
- Your shifts may contribute to aggregate earnings statistics shown to other ShiftTally users, under the group-size, range, and delay protections stated in the privacy policy. Those aggregates never identify you.
This permission is not optional, and it is part of the deal these terms describe: most of ShiftTally is free, and it can be free because the documents people upload teach the app to serve everyone better.
Deleting your account ends this licence for everything still tied to you. A model that already learned from a document does not contain that document, and training that already happened cannot be run backwards. Models and aggregate statistics built before you left stay built, and so does a de-identified copy of a document, one with every identifying detail blacked out of the image, if we have made one. That is stated the same way in the privacy policy, and it is the honest description of how this works.
You promise that you have the right to upload what you upload, and that doing so does not break an agreement you have with someone else.
7. Acceptable use
Do not:
- Upload another person's pay records without their permission.
- Upload anything you do not have the right to upload.
- Try to reach another user's account or data, or test our security without written permission.
- Reverse engineer the app, or extract our models, our training data, or our parsing logic.
- Scrape the service, or automate uploads to burn document-processing capacity.
- Resell ShiftTally or its output as your own service.
- Upload malware, or anything designed to break the service.
- Use ShiftTally to break the law, or to fabricate a pay record.
We may suspend or close an account that does any of it.
8. Our side of the property line
ShiftTally, its name, its logo, its design, its code, and its models are ours. These terms give you permission to use the app, not to own any part of it. Do not use the ShiftTally name or mark for anything without written permission.
9. Availability and changes to the service
We will keep ShiftTally running and we do not promise it never goes down. Features change. If we remove a feature you are paying for, we will tell you first and stop charging you for it.
10. Warranties
ShiftTally is provided as is and as available. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error free, or that the numbers it extracts or predicts will be accurate or complete.
Some states do not allow those disclaimers. If yours does not, they apply as far as it does allow.
11. What we are liable for
To the fullest extent the law allows:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost wages, lost income, lost profits, lost tips, or lost data, arising out of your use of ShiftTally.
- We are not liable for a decision you make based on a number ShiftTally extracted or predicted, including how you approach your employer, your payroll department, a tax filing, or a legal claim.
- Our total liability for any claim relating to ShiftTally is limited to the amount you paid us in the 12 months before the claim, or $100 if you paid us nothing.
Some states do not allow these limits. If yours does not, they apply as far as it does allow. Nothing here limits liability for fraud, or for anything that cannot be limited by law.
12. Your responsibility to us
If someone brings a claim against us because of what you uploaded or because you broke these terms, you agree to cover our reasonable costs of dealing with it. We will tell you promptly if that happens and you can take over the defense.
13. Ending it
You can leave at any time. Delete Account in Settings erases your account and everything in it, immediately. If you are on Pro, cancel the subscription in Google Play as well, because deleting the account does not cancel a Google subscription.
We can end it too, if you break these terms, if payment fails, or if we shut ShiftTally down. Except where you broke these terms, we will give you notice, a window to export your data, and a refund of any prepaid time you did not get.
An abandoned account ends on its own. After 36 months without a sign-in we delete the account and everything in it, with warning emails first and a one-tap way to keep it. The privacy policy carries the details.
Sections 6 (as to what outlasts deletion under that section), 8, 10, 11, 12, and 14 survive the end of this agreement.
14. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute goes to the state and federal courts located in California, and both of us consent to that venue. One exception: if your claim qualifies for small claims court, you can bring it there instead, in the county where you live.
If you are a consumer, this does not take away rights your home state gives you that cannot be waived.
15. If a company buys ShiftTally
We may assign these terms and transfer your account as part of a merger, acquisition, or sale of the business or its assets, including in bankruptcy or as part of winding the company down. Your data moves with it, on the terms set out in the privacy policy: the buyer stays bound by that policy until it publishes one of its own, we tell you in the app and by email before your data moves, and you can delete your account first, right up to the transfer. Moving ShiftTally into a company Eduardo forms and owns, such as an LLC, is not a sale: these terms carry over to that company and nothing about your account changes. You cannot assign these terms to someone else.
16. Changes to these terms
If we change these terms, we will update this page and change the date at the top. If the change is significant, we will tell you in the app before it takes effect. Continuing to use ShiftTally after that date means you accept the new terms. If you do not, delete your account.
17. The rest
These terms and the privacy policy are the entire agreement between us about ShiftTally. If a court finds part of it unenforceable, the rest stands. If we do not enforce something right away, we have not given it up.
18. Contact
Email support@getshifttally.com. A person reads it. That address is also how you send us a legal notice about these terms.